An icon will not appear for the "GTL Internet Visit Add on" app. Many facilities allow friends and family to make deposits directly into the inmate’s PIN Debit account. This will allow you submit your refund questions online and have a Customer Service Representative contact you with a resolution, minimizing your waiting time through our call center. (NMLS #967396) Alternatively, you can contact GTL’s Customer Service at 1-855-208-7349. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation. The automated online refund process may not be available for all facilities. Due to the high cost of provisioning a Special Connect Phone Number, there is a non-refundable processing fee of $14.99 that would be deducted from any Refund. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. T hank you for your understanding. Inmate calls from the largest providers like Securus, GTL, Global Tel Link, Vconnect and others will charge you unfair rates for jail calls per minute. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. Deposits to an inmate’s trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services (NMLS #967396), which is also the owner and manager of this website. Your company advertising is a hassle. Inmate telephone service is provided through Global Tel*Link (GTL). ConnectNetwork will strive to process refunds within 30 days, but no longer than 60 days after the date of your request. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website.
For questions or assistance regarding the telephone system or services, please contact the GTL Customer Call Center at 1-877-650-4249 during the following hours: Global Tel Link is a leading provider of inmate telephone, communications and payment systems. Inmates with PIN Debit prepaid phone accounts can pay for their own phone calls, and call any phone numbers allowed by their facility. Note: In order to have an internet video visit on your Android device, you must download this app as well as "GTL - Internet Visit Add on" app. Inmate Family and Friends - Refund Inquiry Contact Form We now provide the opportunity to contact our Customer Support team through our online inquiry process. An administrative fee of $5.00 will be deducted from the remaining balance before refund to cover the cost of the account closure. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. Inmates can also fund this phone …
AdvancePay® is ConnectNetwork™’s fastest and most convenient phone service connecting friends and family members to inmates. Inmate telephone service is provided through Global Tel*Link (GTL). The accounts can be organized for their existing telephone numbers. GlobalTel.com and it's Special Connect Jail Call Service is owned and operated by Interactive Media Technologies, Inc. and not affiliated or associated with Global Tel*Link Corp. (GTL), GTL.net or GTL's trademarked services known as "ConnectNetwork" and "OffenderConnect" This change is being implemented by the Illinois DOC and GTL to improve the quality of the ongoing visits. If you would like to close your ADVANCEPAY account and request a refund of any remaining balance, you must notify Global Tel Link (GTL) within 90 days of the account´s last use.
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